Return Policy
Review our final sale and damaged item policies.
Last Updated: March 1, 2026
Return Policy
Due to the nature of hemp products, all sales are final.
We do not accept returns or exchanges once an order has been shipped.
Damaged or Incorrect Items
If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery at:
budsbydustin@gmail.com
Include:
• Your order number
• A description of the issue
• Clear photos of the product and packaging
We will review the claim and, if approved, provide a replacement or store credit at our discretion.
Order Changes & Cancellations
Orders may be canceled or modified only if they have not yet been processed or shipped.
Once an order has been fulfilled, it cannot be canceled.
Refunds
Approved refunds will be issued to the original payment method within 5–10 business days.
Shipping costs are non-refundable.
Chargebacks
Filing a fraudulent chargeback for a delivered product may result in account suspension and reporting to the appropriate payment processor.
Quality Commitment
We stand behind the quality of our products. Every batch is carefully cultivated, tested, and inspected to ensure premium standards.
If you ever have a concern, we encourage you to reach out — we’re here to help.
